1-Digital Strategy and Roadmap
A digital/omnichannel strategy is a must for retailers. We create customer-focused transformation strategies that fit our clients’ organizations, with roadmaps that deliver benefits all along the way and allow ample opportunities to learn from customers.
To meet customer expectations for a seamless experience across every touch point, retailers are overhauling their supply chains, site and store operations, marketing, merchandising and more. Our extensive experience in cross-channel integration (e.g. Buy online pick-up in‑store) provides a holistic approach that enables your organization to serve customers better and avoid potential pitfalls.
Retailers increasingly rely on digital channels to hit growth targets, but outdated platforms no longer serve the diverse needs such as international, microsites, responsive web design and business user controls. We partner with retailers to evaluate their options and implement the right tools, business processes and organizational changes to enable their digital commerce vision.
4- Mobility & IoTCatering to mobility & IoT enabled solutions for:
- Supply chain visibility
- Inventory Tracking & Verification
- Customer footpath tracking
- Location-based Marketing (Beacons)
- Merchandise Condition & Status
- Planogram Compliance
- Personalization with Locationing Technology
5- Digital Marketing
To drive traffic and enhance customer engagement, retailers need to better understand their customers and ensure relevant messaging across all channels. Our expansive analytics and retail experience can help retailers optimize their digital marketing, loyalty and CRM investments to yield the best returns.
6- International Commerce
International e‑commerce enables retailers to drive incremental sales and test new markets with relatively little capital investment. Our team partners with retailers to build global commerce capabilities that are localized to the needs of the markets served.