IT and Telecom

IT and Telecom

Today’s service providers are confronted by radical changes to their business environment, and while they have been largely working to create leaner operations, the mechanics of doing business has changed over the years leading to transformations in the business model.

Communicate seamlessly with R4 telecom solutions. We delivers solutions tailored for carriers, telecom service providers and telecom software product vendors. Our underlying IT systems, capabilities, and architecture play a central role in enabling telecom players to operate more efficiently and serve customers better.

A- Service Offerings:

1-Big Data Analytics

We are committed towards the effective implementation of Big Data Analytics tools across several mission-critical industries, helping our customers take informed operational decisions in the following areas: pricing, product bundling, campaigns, customer experience, churn, and customer management. Business capabilities that we have enabled includes:

  • Increased service reliability and prediction on component failure, thus reducing unscheduled maintenance
  • Cross-selling and up-selling of products and services
  • Better insights into customer behaviour and churn management
  • Improved sales analytics and visual dashboards for marketing campaigns
  • Classification of application sessions - web, multimedia and p2p for service differentiated charging

2- App Modernization

Our industry-best application development and platform engineering services ensure digital transformation by harnessing the power of APIs, Cloud, Analytics, Micro-services, and DevOps. transforming the customer engagement experience and revitalizing operational strength. We offer an end-to-end bouquet of application modernization services, ensuring your business is now agile, scalable, and future-ready. At the core of our application modernization services is the capacity to integrate distinct capabilities, formed over decades. Some of these automated tools, are built on automated code conversion for forward engineering based legacy revitalization, machine learning based cloud assessment, and migration methodology and tooling.

3- Digital Analytics Services

We make Digital-led Business Transformation a reality through the power of platform innovation and application modernization. Led by senior engineers with strong credentials in enabling digital transformation journeys of our customers; our digital platform and application services provide technology solutions which cover almost every facet of Digital Transformation - be it marketing, business process, customer engagement, e-commerce, business productivity or custom business platforms.

4- Infrastructure Management Services:

Digitalization is fundamentally changing how businesses operate and thrive in the 21stcentury. Automation and Cloud technologies are no longer optional but are core components of any business transformation project. As businesses reinvent and transform themselves, only the enterprises that can compete via technology innovation, acceleration, and flexibility will survive. Our IT infrastructure management services have some of the most impressive credentials in the IT vendor landscape. We have not only executed complex global IT transformation exercises but also helped run efficient IT infrastructure services for some of world’s leading companies.