Healthcare ISV’s

1- Cerner Healthcare Product Support and Maintenance:

Today the way organizations are managing their application is rapidly changing. Cerner is a healthcare service and solution provider which offer facilities globally. It cater to wide range of services which support the clinical, financial and operational needs of organizations of every size.
With increased agility, uninterrupted services and reduced complexity, R4 Solutions offer enterprises new approaches for application management, searching for new ways to drive business growth.

• Infrastructure support: We helped in managing their network, improving collaboration and capitalizing on new technologies. We strived hard to perform such activities through our assessment and consulting, migration and implementation, and maintenance and sustainment services.
• Application Refurbishing and Management: We assisted with modernization, integration and development of applications and ERP Solutions in order to achieve business targets through our legacy application modernization, enterprise application integration, web/portal/content management systems development and post go-live transition and optimization services. With user-oriented, SLA-driven, and monitoring-based model we helped client in identifying and eliminating issues before users report them.
• Training and Performance Support: Increase end-user understanding and adoption of EHR systems through our training strategy consulting, training program management, instructional design and development, and performance support build-out services.
• Service Desk and Clinical Help Desk: Offered improved ability of responding quickly and effectively to end-user support requests through our service desk support, desktop support and multidiscipline support services.

2- Allscripts

"Patient centricity" is driving the life sciences and healthcare industry, therefore leading to an enhanced collaboration amongst life sciences companies, healthcare IT service providers, and payer organizations. Allscripts offer an open, integrated portfolio of healthcare information technology solutions for hospitals, physician practices, and extended care organizations 
R4 Solutions are helping enterprises to meet the quickly changing dynamics of the marketplace in order to remain competitive:

• Application maintenance and support needs: We offered our client with 24/7/365 end user support. R4 Solutions offer scalable options that conform to client’s unique requirements. We also provide well-defined response objectives with customized monthly reporting. For leading healthcare service and solution provider we helped in ticket management with escalation and ownership through resolution.
• Application Development Services: Leveraging our 100 Agile scrum teams and advanced-engineer-imbedded test-and-solve approach to Agile testing, with our advanced application development services we helped Allscripts with development, integration and the alignment of applications across a varied technology and user landscape.
• Legacy Application modernization:For PHM (Population Health Management) by complying with HIPPA patient-privacy rules, we addressed to legacy related challenges with a comprehensive set of services for legacy system modernization. We modernized systems while eliminating the costs of maintaining legacy and redundant applications as well as non-production copies used for testing and development. This resulted in reduced costs and maximize ROI by eliminating the hardware, software, and maintenance efforts associated with redundant applications, such as legacy electronic health records (EHRs).
• Application Management Services: We helped with quick resolution of application issues which offered improved end user satisfaction, predictably manage IT budgets and free onsite IT staff to focus on other priority initiatives. We offered 24x7 functional and technical support based on SLAs/KPIs and end to end support ranging from incident management to knowledge management.

3- Medtech solutions

Healthcare arena has undergone a sea change. From siloed and manually performed tasks to connected stakeholders powered by a range of technologies, the transformation has been enormous. 
Medtech Global provides software solutions for the healthcare environment which enables health professionals to efficiently manage their patients, therefore producing better outcomes in the management of their health.

• Application support and maintenance: We offered rigorous Application Support and Maintenance services which aims at delivering value beyond traditional application management. This offered more time and funds to transform business with greater agility and efficiency. With committed operational gains, our solution helped Medtech in focussing on what it does best by providing seamless visibility and monitoring to business operations.
• Application Renovation and Management: We assisted with modernization, integration and development of applications and ERP Solutions in order to achieve business targets through our legacy application modernization, enterprise application integration, web/portal/content management systems development and post go-live transition and optimization services. For Medtech solutions we modernized systems while eliminating the costs of maintaining legacy and redundant applications as well as non-production copies used for testing and development.
• Application Development and Integration Services: We offered HIPAA and FDA software guidance from inception. Leveraging our 100 Agile scrum teams and advanced-engineer-imbedded test-and-solve approach to Agile testing, with our advanced application development services we helped Medtech with development, integration and the alignment of applications across a varied technology and user landscape.
• Clinical Help Desk support and services: Offered improved ability of responding quickly and effectively to end-user support requests through our service desk support, desktop support and multidiscipline support services. The implementation of new EMRs throughout the hospital industry has greatly increased clinical systems support needs of physicians and other users. The clinical help desk improves clinical information system adoption, physician satisfaction.